Verified List of Paper

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THE IRES INTERNATIONAL CONFERENCE
Hamilton, New Zealand 06-05-2018
The Impact of Self-Service Technology Service Quality Toward E-Satisfaction at Pt Kereta Api Indonesia (Persero)

Pages: 1-7
Author: Herry Irawan, Sarrah Azka Ditya

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WRL Cited • 128
A Gap Analysis of Mobile Service Quality Between Manager's Perception and Customer's Perception

Pages: 8-14
Author: Herry Irawan, Muthia Fauziyah, Alfira Sofia

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WRL Cited • 115

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