
| Title : Science Plus International Conference |
| Conference Place & Date: Hanoi, Vietnam 08-12-2025 |
| Service Delivery and Complaint Management for Strata Housing By Property Managers– Conceptual Framework | |||||||||||
| Page(s): | 1-8 | ||||||||||
| Author | Yasmin Mohd Adnan, Zarita Ahmad, Abdul Ghani Sarip, Ain Farhana Jamaludin, Faizal Fuad | ||||||||||
|
|||||||||||
| Beyond Digitalisation: Evaluating Fintech Adoption in Complaint Handling for Residential Strata Property Management in Malaysia | |||||||||||
| Page(s): | 9-15 | ||||||||||
| Author | Zarita Ahmad Baharum, Yasmin Mohd Adnan, Abdul Ghani Sarip, Ain Farhana Jamaludin, Mohd Faizal Foad | ||||||||||
|
|||||||||||
| The Digital Transformation of Complaint Handling: The Case of Property Management Applications in Malaysian Strata Housing | |||||||||||
| Page(s): | 16-21 | ||||||||||
| Author | Abdul Ghani Sarip, Yasmin Mohd Adnan, Zarita Ahmad, Ain Farhana Jamaludin, Faizal Fuad | ||||||||||
|
|||||||||||