Helping The First-Line Employees Understand Their Work Contribution: Transformational Leadership, Perceived Prosocial Impact, And Task Performance In The Hotel Workplace
The present research explored the mediating and moderating processes in the relationship between transformational leadership behaviors and task performance. We noted that transformational leaders influenced employee task performance through the mediating role of perceived prosocial impact. We noted that transformational leadership behaviors can foster employees’ perceived prosocial impact, and, thus motivate them exhibit higher degree of task performance. While few prior studies have examined the causal relationship between leadership style and employee psychological mechanism, this study may provide a direction and demonstration to understanding their causal relationship among transformational leadership, perceived prosocial impact, and employee performance. Implication for research results and suggestions were discussed.