Opinion Mining And Analysis Of Game Apps Review Comments
There is large number of free or paid game apps in mobile application stores like ‘Apple Store’ and ‘Google Play’. Playing game apps on the smartphone or other mobile devices is a fast-growing entertaining activity. The purpose of this study is to reveal the insights of review comments from Google Play using the opinion mining approach. This study first identifies eight issues for categorizing the game apps opinions, including (a) popularity/marketing, (b) word of mouth/ recommendation, (c) audio/visual, (d) operation/interface, (e) game content, (f) transaction costs, (g) software stability, and (h) overall. Next, based on those identified issues this study used crawler to automatically collect review comments from game app userson Google Play store. Further, these review contents are processed and analyzed by opinion mining techniques.Both stars rating and positive/negative views are used toexplorethe review comments in detail. Finally, observations and conclusionsareproposed and discussed for game apps improvement.
Keywords- Game Apps, Opinion Mining, Review Comments, Google Play