Paper Title
An Innovative Conceptual Model To Investigate the Impact of Corporate Culture on The Relationship Between Business Process Management (BPM) and Operational Efficiency
Abstract
Business Process Management (BPM) is widely recognized as a vital approach for enhancing operational efficiency within organizations. However, the success of BPM initiatives varies significantly across different business environments. In this article, we propose an innovative conceptual model which we analyse the moderating role of corporate culture in the relationship between BPM and operational efficiency in organisations. However, we expect on our study that corporate culture significantly moderates the relationship between BPM and operational efficiency. We propose within this article a conceptual framework to be tested by a qualitative study with a focus on organizations that implemented BPM in their strategy to see the reflect on its operational efficiency.We anticipate in our conceptual model that corporate culture is a critical factor in the success of BPM initiatives. However, by fostering innovation, improving communication, and ensuring consistent management support, companies can maximize the benefits of BPM and enhance their operational efficiency. The practical implications suggest that leaders should invest in developing a supportive organizational culture to optimize BPM project outcomes.
Keywords - Business Process Management (BPM), Operational Efficiency, Subculture, company organizational structure, Corporate Culture, Innovation, Collaboration, Management Support, Process Automation.