Paper Title

Abstract - Organizations have long since been focused on being innovative. In the current market scenario, it is no longer a choice to be innovative, but rather a necessity. Being innovative not only helps the organizations become more competitive through their presentation of better products and services, but also makes it harder for others to steal their innovations since they would possess the necessary intellectual capital that was not or would not be present to those who are attempting to take the same. Over the years, KM systems or knowledge management systems have but been a major influence over various factors of organizational literature given the fact that they have helped the companies better acquire, store, process, retrieve, and apply knowledge. Therefore, intellectual capital has gone a long way towards ensuring that the organizations have increased their competency. However, in the Middle East and GCC, there exists a lack of proper/formal research on the subject as has been mentioned by previous researchers who attempted to study on how the variable of knowledge management (KM) has impacted other variables. To bridge this gap, this study focuses on 1 independent variable, knowledge management, and 3 dependent variables including innovation, relationship management, and organizational performance. With a survey thus designed to determine how those variables react with each other, about a population of 77 managers were surveyed in a sample size of 43 individuals with a 95% confidence level and a 10% margin of error. From the data collected, it could be determined that all 3 hypotheses in the study were accepted meaning that internal knowledge management (KM) did indeed have impacts on variables including innovativeness, relationship management, and organizational performance.