Emotional Intelligence and Job Satisfaction a Correlational Study
Consol Glass engineering apprentices were surveyed to determine their emotional intelligence and job satisfaction levels, and to understand the relationship between these two variables. The Trait Emotional Intelligence Questionnaire (TEIQue) and Job Satisfaction Survey (JSS) were used to gather quantitative data on the apprentices concerning all four training phases in the Gauteng and Western Cape provinces of South Africa. Emotional intelligence was determined to be high and apprentices showed a moderately high level of satisfaction with their jobs. The gathered data was further broken down per plant and per level which revealed differences between the two variables, thereby prompting an investigation into current practices and suggestions for their improvement.The Pearson product-moment correlation was used to determine the relationship between the two variables and was shown to be medium and positive for the overall apprentice group, providing strategic direction for the training program.
Keywords - Emotional Intelligence, Job Satisfaction, Engineering, Training Etc.