Challenges in the Application of PMS in NPOS: An Employee Perspective
The application of technology, such as project management software (PMS), could be the answer to unlocking success in projects especially where a large scope and high degree of complexity can sometimes prove to be very challenging. The research explored how the application of PMS influences project success. A case of NPOs in the Western Cape Province, South Africa was used. The research objectives were to (1) establish if PMS is applied in the NPO’s work, (2) determine employees’ interactions with PMS relative to project success, and (3) identify the limitations of current PMS being used. A non-experimental and quantitative approach was taken to conduct the research. Out of a potential 200 units of analysis, a sample group consisting of 132 project-implementing NPOs in the Western Cape was used. Ninety-four responses were received setting the response rate at 71%. The research instruments used were questionnaires, which were administered physically and online. The data was analysed using the Statistical Package for Social Sciences (SPSS) software.Most project offices utilise PMS on a weekly or monthly basis especially during the project planning and execution stages. The limitations of the software include that it can over-complicate issues, be time-consuming, and costly. In light of the above, respondents revealed that they believe PMS does have a positive influence on project success.
Keywords - PMOs, Project Management, Project Management Software