The Development of Communication Channels to Facilitate the Technical Problem Solving Process of Devices and Learning Materials through Social Media at the Faculty of Humanities and Social Sciences, Suan Sunandha Rajabhat University
The study aimed to find the channels to facilitate the technical problem solving process of device and learning materials through the social media at the faculty of humanities and social sciences, SuansunandhaRajabhat University and to inform the news and information which associated to the learning and instruction to the users.
The population were faculty members, staff, and students with the total number of 341 people. The data was collected by using questionnaire to the respondents and then was analyzed by using descriptive statistics such as percentage, means, and standard deviation.
The results showed that;
1. Faculty members, staff, and students are mostly female.
2. The opinion regarding the communication of the development of communication channels was rated high.
3. The opinion regarding the news and information of the development of communication channels was rated high.
4. The opinion regarding the implementation of the development of communication channels was rated high
Keywords - Development of Communication Channels,Device Repair, Problem solving through social media.