Paper Title
IT Capabilities for Open Services Innovation

Abstract
This paper examines manufacturers’capabilities to engage inopen service innovation. Data analysis of 122 manufacturersshows that knowledge capability, improvisation capability, and risk-taking capabilitypositively affect open service innovation capability. Security capability and improvisation capability positively influence risk-taking capability. Open service innovation capability is positively related to meeting customers’ needs and innovation activities. It is negatively related to financial performance and the willingness to invest open service innovation. Keywords - Open Services Innovation, Capability, Risk-Taking