Paper Title
The Relationship Between Intercultural Communication and Organization Performance Between China and Korea
Abstract
What is the impact of intercultural understanding and communication on a multinational firms performance? Nowadays international corporate workforce continues to move towards more cultural diversity. In order to be a high performing organization, it is important how to understand the cultural differences as well as achieving the cultural intelligence.
Workforce diversity has been identified as being able to add value to the overall outcome; however, success ultimately depends on the team’s ability to interact in dynamic cultures, communicate effectively, and understand the mannerisms unique to each team member’s individual culture. Chinese and Korean have very different perceptions on multiculturalism. Not only China has various population structures, religions, and languages for a long period of time, but also each country has their own unique characteristics even though China and Korea are closely located geographically.
This paper compared between Chinese and Korean culture based on Hofstede dimensional cultural indexes and Matveev & Nelson (2004) which investigated the relationship between cross-cultural communication competence and multicultural team performance. It explain how cross cultural communication competence affects the organization performance.
Keywords - Intercultural Communication, Hofstede, China, Korea, Multicultural Team Performance.