Paper Title
Guideline of Service Quality Management for City Hotel in Bangkok

Abstract
The research aims to study the management and quality of services of city hotel Bangkok in the form of qualitative research. The sample population is those who are involved in hotel services. Management staff, etc., 5 people. The researcher will provide in-depth interviews. The content analysis will be used to determine the readiness of hotel management and analysis to develop the management and service quality of Bangkok Boutique Hotels. The results showed that the management and service quality of Bangkok Hotel Those who are involved in hotel services will need to plan their operations and meet regularly, taking the guest's comments as part of improving or developing their hotel. Index Terms - Service, Satisfaction, Hospitality, Management