Quality of Service, Performance Lecturer to Satisfaction of Students, Graduate Quality and Higher Performance Performance in Makassar
This study aims to know as the performance of universities through service quality, student lecturer satisfaction performance and the quality of graduates at universities in Indonesia. This research using primary data and in process using Structural Equation Model. The results found that Quality of service and quality of graduates give a significant positive effect on the performance of universities in Indonesia.
Keyword - Service quality, Lecturer performance of student satisfaction, graduate quality, college performance