The Peopleís Satisfaction of Taxation Mapping and Property Registrationís Survey Services Given by Bang Nok Khwaek Municipality in Bangkhontee District, Samutsongkhram Province
A The purpose of this research was to study the peopleís satisfaction of taxation mapping and property registrationís survey services given by Bang nok-khwaek Municipality. To compare the levels of peopleís satisfaction of the services according to personal background to findings way to develop how to give services. The sample of the research was 280 people who had to give some information for data based management in Taxation Mapping and Property Registration to survey services department in 2016. The data collection instrument was rating scale questionnaire with .95 reliability coefficient. The data analysis was done by the a calculation of means, standard a deviation, Independent Samples t-test and F-test (one way ANOVA) It was found from the study that the majority of the respondents are female. Aged between 25Ė 50 years old, holders of undergraduates. Most of them had income per month was lower than 10,000 baht and their occupation mostly was a famer of 89 persons or 30.90%.The peopleís satisfaction of taxation mapping and property registrationís survey services is considerably high as rankings from high to low in the aspects of services personal (xˉ=3.85) ,services proceed (xˉ=3.61), and public relations (xˉ=3.54) respectively. By comparison of the peopleís satisfaction of taxation mapping and property registrationís survey services based on personal background and their basic knowledge which is sex, age, occupation, income, education level. The findings were the overall of the survey services to people of different personal background and their basic knowledge were not different. There are a number of factors, according to the area of land rights that patients carrying different. The overall difference with .95 reliability coefficient.
Keywords- peopleís satisfaction, taxation mapping and property registrationís survey, Bang Nok Khwaek municipality