Trust In E-Learning
The importance of trust in e-learning arrangements has been noted by many authors suggesting that that the successful management of e-learners requires trust and new forms of supervision. It means trusting and empowering the learner to complete the work when and where it suits them best. However, there has been very little discussion regarding the nature and condition of trust in e-learn. This paper examines the nature of trust from a number of theoretical bases, including economics, sociology, philosophy, and psychology, with reference to e-learning relationship between a tutor and e-learner within e-learning organisations. It is concerned with the nature and conditions of trust rather than an examination of the importance of trust or how trust can be created. As well as examining the bases of trust the paper also examines different levels of trust that can support a e-learning relationship. Drawing a distinction between individual and organisational levels of trust and between the conscious and unconscious states of trust, it concludes with a conceptual model. The model provides a framework to explain some of the anomalies and confusion in the debate regarding the nature of trust in e-learning arrangements and illustrates both the level of trust and the condition of trust that can exist in an e-learning relationship.
Keywords- E-learning, Trust