The Alignment of Business and Information Technology Strategy at a Public Sector Organisation in South Africa
This study established the perceptions of senior managers and executives regarding the alignment of IT strategy and the business strategy in a public sector organisation. 140 questionnaires were distributed to senior management from all business units of the organisation and 56 completed questionnaires were received back (40% response rate). Descriptive, multiple regression and Chi square were performed.
Results revealed that there is management involvement in the strategy formulation process, alignment of IT and business strategy is important in the organisation, the level of strategy formulation and alignment is good and alignment is achieving the desired results. All the constructs of process, people and organisational factors were found to be important; however only organisational factors were founds to be successfully implemented.
Keywordsó Information technology, IT Strategy, Business strategy, Strategic alignment