Implications of Organizational Conflict on Organizational Development: An Overview
A wide divergence of views exists on the sources and impact of conflict on organizations and the effectiveness of the various strategies for managing them. This study attempts to ascertain whether effective management of conflict contributes to organizational development. It has been argued by some researchers that conflicts are signs of a vibrant organization while others contend it is destructive and capable of retarding stability and performance. Intensive review of related literature was undertaken on the causes, types, implications and strategies for managing conflicts in Nigerian organizations. The study revealed that limited resources, salaries and wages, and interpersonal problems are the major causes of conflict and that conflict has both negative and positive effects on organization. The review also indicated that when conflict is managed properly, the positive effects can be used to encourage organizational innovativeness and build cooperation among the employees. It was recommended that strategies that promote industrial democracy should be adopted by management. Furthermore, the ideal level of conflict resolution required to attain optimum performance for every organization is unique and situational hence managers are advised to establish the best maintainable by the organization.
Keywordsó Conflict; Organization; Organizational Development.