The Effects of Knowledge Management Processes on Human Resource Management Performance
The purpose of this study is to investigate the effects of Knowledge Management (KM) processes on Human Resource Management’s(HRM) performance. In order to analyze this, a survey questionnaire composed of 36 questions is used and distributed to 2000 employees and managers working in the service sector in Turkey, out of which 835 useful questionnaires are analyzed. The results show that KM processes have significant positive relationships with HRM’sperformance. Among the processes of KM, Knowledge Generation is found to have the most significant effect. This study shows that KM processes are enhancing HRM performance.
Index Terms - Human resource management, knowledge management, knowledge sharing, performance.